Adult Protective Services is a social services program focused on helping elderly adults and adults with impairments or disabilities live safely with dignity and respect by investigating allegations of abuse, neglect, self-neglect and exploitation.  In New York, the definition of an elderly adult or adult with disabilities or impairments must meet all of these criteria:

• 18 years of age or older
• Has a physical or mental disability or impairment that puts them at risk
• Lives in the community (or a facility).
• A person who does not have an individual or agency willing and able to safely assist them    
   

Service provisions include:

• Assess potential adult abuse or neglect and identify needs
• Arrange for appropriate community services
• Casework counseling and case management
• Direct services that will address identified needs
• Money management
• Legal interventions
• Assistance in obtaining entitlements and other general benefits and services
• Financial exploitation taskforce (education, training and service coordination

There is no income limit to receive these services.

APS is not an emergency based service.
Referrals for APS can be made by calling 518-565-3363 during regular business hours Monday – Friday 8 AM to 5 PM